+ Add Question

Version 1.2.5 syncing and reordering issues to report



I just upgraded and now the app is showing the message "Couldn't refresh. Please try again later" every couple of seconds ... almost constantly.

At one point, it was syncing because a test task I entered via the widget did appear in the app and in my web browser, but now syncing isn't working.

Strangely, the app was displaying that message even though it WAS refreshing


During my testing I made a test task in the web browser. The task is not showing up in the app or widget because of the sync issues BUT the task keeps reordering itself to be the first task on my today list. I keep dragging it down into the middle of the list and then it pops back up to the top on it's own.

I've been having this "reordering" issue for about a week, but I thought it was just part of the syncing issues. If there is no syncing going on, then my phone (which doesn't even display this task) can't be overriding the task order on the web. This appears to be a separate (though possibly related) error.

All responses

Alice Merlino  premium
Replied on Jun 07, 2013 - 19:00 UTC

UPDATE: In spite of the near-constant display of the "Couldn't refresh. Please try again later" the app and the web are occasionally syncing.

I want to reiterate, though, that the reordering issue I reported above happened only on the web when the task had not yet appeared in the app or widget on my phone.

Brendon Wadey  staff
Replied on Jun 07, 2013 - 19:20 UTC

Hi Alice,

Thank you for the update, and I can confirm this as well. We do believe the reordering is part of the server issues and should be fixed along with everything else.

Again, we hope to have these troubles solved soon.

Sorry for the inconvenience.