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Continuous notification

DB

Something is causing continuous notifications. I don't have any current or past tasks, but it keeps notifying me. I can open up Todoist and it will instantly give me a notification. I can't figure out what would be causing this. I've logged out and relogged in on the phone, and still having the same thing. I'm running version 1.0.5 on Android 4.2.2.

All responses

David Trey staff
Replied on Apr 16, 2013 - 06:33

Hello Dan,

Please tell me - what exactly does the notification say? A push notification should mention the task name. Can you find the task using the q: search on the web?


Best regards,
David

DB
Dan Baxter premium
Replied on Apr 16, 2013 - 07:30

It simply says "New Todoist notification" Below is a link to a screen capture. And you can see that there's no tasks for today.

http://s1292.photobucket.com/user/dbaxter66/media/Screenshot_2013-04-16-07-17-51_zpse487f5cd.png.html

David Trey staff
Replied on Apr 16, 2013 - 08:03

Dan,

Please try to access the notifications area (swipe from the top of the screen) and see if there are any notifications from Todoist there.


Best regards,
David

DB
Dan Baxter premium
Replied on Apr 16, 2013 - 08:18

The only item Todoist related in the notification area is the "Add Task" icon.

DB
Dan Baxter premium
Replied on Apr 16, 2013 - 08:20

Interesting. I disable the "Quick Add" in settings, therefore removing the Todoist icon in the notification area and the notification no longer appears when I start Todoist.

David Trey staff
Replied on Apr 16, 2013 - 08:57

Dan,

Please tell me:
- When you re-enable the "Quick Add" option - do you see the "New notifications" message again?
- If you do, please try to add one task to your account and let me know if you'll still see it.
- If this won't help, go to Android's Settings -> Apps and clear Todoist's cache/data.
- If this won't help either, try to uninstall and reinstall the app and let me know if the issue persists,


Best regards,
David

DB
Dan Baxter premium
Replied on Apr 16, 2013 - 09:50

--When I re-enable the Quick Add, I immediately receive the New Notification, and it re appears every time I reopen the Todoist App.
--I added a task, scheduled for Thursday, exited and then reopened the app, and received the same notification.
--After clearing cache/data, I restarted the app. After logging in (via Google), I received the same notification.
--I uninstalled, then reinstalled the app, and after logging in, I received the same notification.

David Trey staff
Replied on Apr 16, 2013 - 11:12

Dan,

Unfortunately, I can't reproduce this issue, but I'll pass it to the developers and we'll look into it as soon as we can.


Best regards,
David

DB
Dan Baxter premium
Replied on Apr 16, 2013 - 12:00

Thanks. If you need any sort of log files or the like, let me know.

David Trey staff
Replied on Apr 21, 2013 - 17:37

Hello Dan,

Please tell me:
- Are you using a custom ROMs (if so - which one)?
- Are you using a custom Launcher (if so - which one)?


Best regards,
David

DB
Dan Baxter premium
Replied on Apr 21, 2013 - 18:41

Yes to both, AOKP's latest version & NovaLauncher

David Trey staff
Replied on Apr 22, 2013 - 16:39

Dan,

Please upgrade to the latest version of our app released just recently and let us know if the issue persist.

If it does, we suspect it may be related to the ROM you use. Please try to reproduce it with a stock ROM and let us know it still occurs.


Best regards,
David

David Trey staff
Replied on Apr 23, 2013 - 18:14

Dan,

We've just published version 1.1.2 of our app, it will be available on the PlayStore soon and it should address this issue. Please let us know if it persists in this version.


Best regards,
David