<< Show all questions

Android app removed after installing TODO app on ipad

This is more of a notification of a bug. Yesterday I installed the iphone app on my ipad . After doing so the Android App listing for my android phone in the reminders tab was removed. I could no longer receive push notifications to my android phone.

After removing the android app and installing again, the reminders tab correctly reflected both devices.

This appears to be a bug. Please review.
Thanks

Asked by on Feb 19, 2013 - 09:34

on Feb 19, 2013 - 10:45

Hello Susan,

Please tell me - did you try to log out and back in on both devices? Did one appear and the other disappear as you re-logged on each?


Best regards,
David

on Feb 19, 2013 - 10:53

Hi David, thanks for the fast response. After setting up the iphone app and logging in and then realizing that the android push notifications were not working, i did log out of the android app. checked the reminders tab and saw no listing. I logged in android app, checked the reminders tab but again saw no listing of my android phone.
After checking my settings this morning, I decided to uninstall the android app and then immediately push notifications started working.

on Feb 19, 2013 - 11:38

Susan,

Please tell me - when push notifications started working on Android, did they stop working on the iPad? And if so - does logging out and back in on the iPad result in the same issue as on the Android?


Best regards,
David

on Feb 19, 2013 - 11:51

Both platforms android and ipad push notifications are working now. Once android push started ipad/iphone app started.
Thanks

on Feb 19, 2013 - 19:19

Susan,

Thank you for the clarification, we will try to identify the source of this issue as so far we couldn't reproduce it.


Best regards,
David