<< Show all questions

How do I cancel my account?

Don't need service any longer. Please wipe all account data.

Thank you

Asked by on Jun 16, 2011 - 10:59

on Jun 17, 2011 - 00:42

Hello,

you can cancel a Premium subscription in the Preferences -> Todoist Premium.

If you wish do completely delete your account, please go to Preferences -> Account and click "Delete my Todoist account".


Best regards,
David

on Jun 17, 2011 - 04:07

Hi,

But you can keep it for future use .

Thanks .

on Jul 31, 2011 - 22:07

Hi,
please, can you describe more in detail how to switch from Premium to Free (no deletion of the account)?
Is this done via PayPal? Or is there something to click on?

Thanks,
Thomas

on Aug 01, 2011 - 10:37

Hello Thomas,

you can cancel your subscription from this page:
http://todoist.com/app#windowPref/premium

If it won't work, visit PayPal directly:
https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk


Best regards,
David

on Aug 01, 2011 - 22:12

Hi David,

the first link you mentioned seems to have no such function to cancel the monthly or yearly payments (which repeat after the monthly or yearly period!).

But within Paypal I now recognized that there is an Abonnement active, which I can cancel under "Details".

Would be perhaps a good service to give more information on your page, how this works with up- and downgrading and when an Abo needs to be canceled to not pay the next period (important for yearly payments).

So thanks anyway,
Thomas