Link to gmail email not working
When I add a task with a gmail link using "add mail" button, it seems that it is adding the link to my email in the task. however, when I try to click on the link to go to the email which originated the task, it doesn't work.
I am having this issue using the Todoist Extension for firefox in a Mac OSX 10.6.7
Am I doing something wrong?
Asked by Danilo Durazzo on Jun 15, 2011 - 08:24
please tell me exactly what doesn't work. Does the link redirect you to the wrong mail? Does it redirect you to the GMail login page? Does the link has the proper format (it should be [[gmail=SOME_NUMBER@gmail, MAIL_SUBJECT]] and redirect you to https://mail.google.com/mail/#inbox/SOME_NUMBER - where the number is the same as the one in the task)? Does the links redirect you to a blank page?
The link redirect me to: "mailto:email@example.com"
When I click on the gmail icon in my task, it lets me edit it. The text inside the task is:
I am using Google Apps, instead of regular Gmail. I don't know if this is a problem.
Google Apps may be indeed the problem. I'll forward this issue to the developers, thank you for pointing it out.
To better identify the issue, please try editing the task and instead of firstname.lastname@example.org enter the mail Subject and let me know if it works.
Does the particular message you're trying to link to have a subject?
box on Jul 07, 2011 - 22:37
I use Google Apps too. Hope the bug will be fixed soon. Thanks.
Seumais on Jul 25, 2011 - 08:28
This 'Add Email' feature worked normally for me for a few weeks, until a couple of weeks ago when it decided to automatically insert my email address as the link rather than the subject. It is annoying, and manually changing it isn't quite what I anticipated when signing up for the Premium membership !
We have tried to reproduce this issue, but we can't.
I have some questions that may help us reproduce it and fix this problem:
- What browser are you using?
- What browser extensions are you using?
- How do you access your Google Mail (e.g. via a custom domain such as mail.yourdomain.com).
- What Gmail language are you using?
- Is there anything special regarding your Gmail setup.
Browser: Firefox 5.0
Extensions: Feedly, Todoist, Echofon, Diigo, ActiveInbox, WebMail notifier, Print Edit, Fasterfox lite
Access: Normal www.gmail.com access
Title example: "[Todoist Support] A comment has been added to Link to gmail email not working"
@simon: I have this problem with a non google apps account, the problem lies somewhere else.
@everyone: concentrate on data provision for Amir, he needs input to solve this problem!
@Petros Dias: You are correct. I just tried another apps account and there is does work.
Browser: Firefox 5
Browsers don't seem to make a difference for me, so I'm thinking that it could be a conflict with settings in my account. Maybe something that is enabled in labs.
Seumais on Jul 29, 2011 - 22:39
Yep, that's done the trick. Thanks everyone.
box on Jul 29, 2011 - 22:58
Thanks Simon. It works. :)