Chrome Plugin Problem
Suddenly, the Add Task function in the Chrome Plugin (Win7) is not working. Just gives a blank screen.
Asked by Paul Harris on Oct 22, 2013 - 10:42
I am referring to the Quick Add (Ctrl + Q) using Version 30.0.1599.101 m of Chrome with the Plugin. If I go to my account on the ToDoist Web site, it works fine, but the Plugin is just giving me a blank, white window. It just started behaving this way.
I would add that when the Add Task plus button, or Ctrl + Q is selected, it does not open the smaller pop-up window like it should. Instead, the full size window of the extension stays and simply goes blank. This same thing also happens when I click the Karma button.
I could show you a screen shot if I had somewhere to send it.
We're unsure how and why this happens. Please try to completely clear all Todoist's offline data. As not all this data is cleared when removing the cache automatically, please go to Chrome's Settings -> Advanced Settings -> Content Settings -> All cookies and site data, search for "todoist.com" there and remove it from the list.
Then, reload the browser and see if the issue persists. If it does, then we would recommend asking your system administrator at work if they've implemented any new updates lately which may collide with this type of plugins.