Sync not working with Android app
Hi, I'm on the one-month premium offer, but the sync works only intermittently for me. I'm using the website for work, and trying to sync to the android app through a widget.
However, changes I make on either the website or the app don't register, even if I open the android app. Yes, I'm manually tapping the refresh icon, and refreshing the webpage in the Chrome browser.
Asked by Tony Lee on Jun 05, 2013 - 01:17
VSCher on Jun 05, 2013 - 14:15
I have a same problem.
Tony Lee on Jun 05, 2013 - 20:05
Wow, OK, it's working again. And I was all set to reinstall the app. Thanks, Brendon! Very prompt response and solution.
Thanks everyone for letting us know.
The issue is that most users are still on the older version, which is what is causing our server issues. We need everyone to upgrade to the latest version to see the changes.
We are also trying everything else we can to improve this situation. Sorry for the troubles, please hold on :)
Tony Lee on Jun 06, 2013 - 17:57
Yep, it's done again. I'm using 1.2.4 on Android jellybean. I reinstalled the app, and now it's trying to sign me in, to no avail so far...
Tony Lee on Jun 06, 2013 - 21:37
OK, so I've just rebooted my Nexus 4, and the problem is sorted. My apologies! The sync problem had nothing to do with Todoist after all. Post-reboot, Todoist is syncing without a hitch.
Hi, I recently purchased a Samsung Galanxy Note GT-N5100. Using todoist very actively and it working on my Samsung phone. However it simply won't sink on the Galaxy note.
It logs in but no data is loaded. Only the message: Couldn't Refresh Try Again Later.
Have tried reinstalling as well as rebooting no result.
Grateful for help/support
Please uninstall the app and make sure you're installing the latest version 1.2.5.
We're sorry for the inconvenience, there have been some syncing issues lately, but we're working on them right now, most should already be fixed, though.
Please tell me:
- Does this also affect the order of your tasks on other platforms? So does the Android sync affect the web?
- Does this happen only for tasks due today or all tasks from all 7 days get reordered incorrectly (not by priority)?
It affects the order on all platforms. In other words, after I move the order of tasks the way I like them using chrome, I sync my android and they're out of order. Then I go back to chrome, and they're in the same, incorrect order as they are on the android.
I know it happens if I reorder the tasks for today or for tomorrow. I rarely reorder tasks beyond tomorrow and am not sure if it the problem reoccurs with it.
Thanks for looking into this. Lemme know if you have any more questions.