Mac desktop app not showing up correctly.
My desktop application of ToDoist on my Macbook Pro is not showing up correctly. Rather than the simplified list with the projects on a drop-down menu and the line for each tasking being adjustable, it's showing up like the webpage with the projects on the left side and the lines on my list set to a wide minimum length. I liked being able to have my to do list take up about two inches on the side of my screen, and it's not doing that now.
Asked by Christy on May 28, 2013 - 15:15
Just to clarify, you have logged out through the TD icon at the top and then cleared Safari's cache? You can do this by clicking "Safari" on the top bar, "Preferences" and then "Privacy" and choosing "Details" underneath "Remove All Website Data" and searching for Todoist.
Please clarify - when you say that you've "reset Safari", did you go into Safari's settings and cleared its cache or just reloaded Safari?
The Mac App is just a window using Safari's "engine" to connect to this site: https://todoist.com?mini=1 After clearing Safari's cookies and cache, the Mac App should redirect you to this correct URL as this is the only URL it uses when you log into it.
Unfortunately, we are un-able to reproduce this issue. I would suggest logging out of the app once more, clearing the cache for Safari again, and also doing a restart of your system, and in that order.
Did this start happening on a recent update, or could there have been something you installed or changed recently? Any information could be useful.
We will continue to look into this but without being able to reproduce the issue, it can make it hard to figure it out.
Unknown on Sep 21, 2013 - 14:34
I had same problem and I solved by Dvid suggestion.
1. Open safari and Todoist window.
2. Go to https://todoist.com?mini=1 on Safari
3. Drag the address from the address bar of Safari to the Todoist window. After that Todoist window refresh to the right address.