Todoist (2.3.1) for Windows has stopped working
On Windows 7 Pro (64-bit) - I updated Todoist to 2.3.1 and it won't start. Each time I get a pop up that says:
Todoist for Windows has stopped working
A problem caused the program to stop working correctly. Please close the program.
-> Close the program
I've rebooted. I've uninstalled and reinstalled. Nothing restores it to working order.
I can access Todoist through the web interface as well as Firefox/Thunderbird.
Asked by Peter Harvey on May 23, 2013 - 07:30
Unfortunately, we can't reproduce this issue. Please uninstall the app, but make sure that before you uninstall it, it is completely closed, that is - quit it through the system tray (notifications area).
Then, re-download the installer from https://todoist.com/windows (save it locally) and run it "as administrator".
Unfortunately, we can't recreate this issue and we're able to successfully install the latest version without such issues. If the latest version has asked you to allow it to send an error report, please agree. Other that that, there's unfortunately, no way to identify this issue based on this error message.
I'm literally in the exact situation as Peter. There are no errors. It simply will not load. I click on the desktop icon, nothing. I click on the icon in the start menu, nothing. I click load after install, nothing.
I even went to the task manager to see if it was running as a process and blocking itself from loading. There's nothing in the process tab related to todoist. It's weird, because I don't recall the last time a software didn't do at least something, error or otherwise.
We would still suggest re-installing .NET Framework 4 even if it was installed before. Please give that a try.
Also, we are un-able to reproduce this but obviously there are some cases of this happening. I was hoping you'd be willing to send me a screenshot of your Task Manager as there could be something conflicting with Todoist that we do not see. Please send that to firstname.lastname@example.org.
Hi, I had the exact same issue - did not work (same errors as other folks) when connected to work network. Earlier version referenced in another thread works with the work network however:
Would be really nice to be able to download the new version and have it work with the work network however so I can get new features/updates/debugging.
Please try to install this version: https://d2dq6e731uoz0t.cloudfront.net/5023a6d6c92501bdfb0e00969703a767/as/Todoist_for_Windows.exe and let us know if the issue persists.
I installed the version from that link, it crashes when a proxy is configured as before.
Windows reports it as being 126.96.36.199 which I would expect would be an older version, the version where I first saw the issue was 2.3.1.
I also tried the current Windows version from https://todoist.com/windows which Windows also reported as being 188.8.131.52. It also crashes when a proxy configured.
any update on potential release date? I would like to buy a premium version but I need to make sure the free one works ok. I have downloaded the previous version of the soft for windows (as mentioned by Julian Malinak) and it works but the latest one doesn't.
I'm working today from home but via a VPN connection. Will try tomorrow when in the office network
We're sorry for the delays, we're working on a rewrite of this app which will address this and other issues.
For now, as a workaround, you can always use the web-app and our browser plugins. The plugins can even be snapped out of their fixed positions so you can use them in a separate mini browser window.
Unknown on Sep 12, 2013 - 14:13
Hi, I also have this issue.
Removing the proxy setting cleared it up for me.
In my work environment a proxy is required though.
Susan on Oct 10, 2013 - 11:48
I too have a problem. When I try to reinstall and open Todoist I get an error message "FORBIDDEN. Only POST allowed"
Susan on Oct 13, 2013 - 12:03
My problem is resolved. Don't ask me how, though!!!
We've updated our Windows app so that it should handle proxies correctly. It always worked during our tests, but we wold greatly appreciate if you could install it and confirm if it fixed your issues: https://d2dq6e731uoz0t.cloudfront.net/29465f3a4c6c7f36ed42d9a1c6b294d0/as/Todoist_for_Windows.exe
Enéas Uriel Schreiber Gesing on Dec 03, 2013 - 05:48
It's working now for me. Thank you.