Todoist.com loads on browser, but windows and outlook apps don't connect
I get a "DNS name not resolved" on the windows app and the outlook plugin.
I connect using a proxy server from work. The web app loads on IE, FireFox and Chrome. (IE9).
Asked by Karthik Narasimhan on Apr 09, 2013 - 03:40
Please try to go to the "Run" menu, type in:
and let me know if this solves this issue. If not, please try to connect directly (without a proxy server, if you have such option) and see if this helps. If not, please tell me - did you try to contact your system administrator at work to make sure if certain apps that connect to the internet are blocked?
Please tell me:
- Are you referring to the Windows app or the Outlook plugin (or any other plugin or extension from Todoist)?
- Are you using a proxy server to connect to the internet?
- Do you have any additional firewalls that may block a connection through the plugin and/or the desktop app?
- Are you online when this issue occurs?