Outlook Todoist plugin v2.0.1 not loading with Outlook 2013
I installed the Outlook Todoist plugin for the first time today but it is not appearing in Outlook 2013. The plugin product version is v184.108.40.206.
The error message I see in the COM Add-Ins is:
"Load Behavior: Not loaded. A runtime error occuring during the loading of the COM Add-in."
Is there any other diagnostic information I can provide? Thanks for your help.
Asked by Steve Cadwallader on Apr 04, 2013 - 04:41
No problem; sorry for the 'false lead'!
Here are two other options you might try before the 'real' Support Staff gets back to you (if you care to give it a go) ...
There is a Release Candidate available at this question that mentions Outlook 2013 [http://todoist.com/Support/showQuestion/4197/], although the question and response is nearly a month old.
A newer Q&A, although the version of Outlook is not mentioned, is at [http://todoist.com/Support/showQuestion/4383/]; this also gives a link to a Release Candidate.
To confirm, do you have Microsoft .NET Framework 4 and Microsoft Visual Studio 2010 Tools installed (I'm assuming that you're running some flavor of Windows OS)?
The latest version of our plugin is already available at http://todoist.com/outlook - if you've got it from there, you don't have to install other versions (this installer also contains .NET Framework and VS Tools in case they're not installed).
We are aware of this issue and we're very sorry for the inconvenience. We're investigating what might have caused it and we hope to fix it soon.
Please tell me - is your Outlook up-to date with all patches or updates provided by Microsoft installed?