No access to premium features after upgrading
Hi,
I paid to get the premium services, but it seems like that I still can't access all the premium features.
On web version of todoist, setting menu still shows "Todoist Premium" button on the right top. When I click on it, it advertises the $29/year premium account with my premium membership on top of the screen (saying "Your Premium Membership expires on February 21, 2014.")
This seems like that I don't get all the features, or something is wrong at least.
Pls look into this problem, and fix it.
Thank you in advance.
Asked by MC on Feb 25, 2013 - 01:51
David Trey
on Feb 25, 2013 - 07:01
Hello,
According to our database, you have an active Premium account until Feb 21, 2014.
Please clarify - can you see the q: and the @ links below the search box? Can you add a task note? Can you view your complete task history in the "# Completed" link in the top-right corner? These are all premium features which should be accessible. If they're not - try to log out and back into the web-app.
Regarding the "Todoist Premium" page - it will always be there allowing you to pay for multiple years in advance.
Best regards,
David