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Text message reminder for Austria (Orange)

Hi, I am from Austria and I have a mobile phone subscription with Orange Austria. I think I have added the correct extension, namely 01149 for calling from the US to Austria but I don't get the test message. I would really like to use the reminder function (via text message) as this is the reason why I went "premium".
I use an iphone - is there another chance (besides e-mail) to get a reminder?
Thanks!

Asked by on Aug 23, 2011 - 23:12

on Aug 23, 2011 - 23:13

I had a typo: 01143 is correct for Austria - but this is the extension that I am using and which does not work ...

on Aug 24, 2011 - 01:12

Hello Richard,

our service should be available in Austria. Please try using a direct country code, for example:

+43yournumber

43yournumber

043yournumber

0043yournumber

If none of this works, please let me know.


Best regards,
David

on Aug 24, 2011 - 05:17

I have tried all the above. None of them works.
Is it possible that my employer's firewall or network restrictions block the todoist webpage from sending a message? I will try it from my private pc.

One more question: are the text messages sent from the US? As far as I know 43mynumber would not work from the US (none of the above would work, maybe +43mynumber).

Do you have another idea on that?
Thank you!

on Aug 24, 2011 - 09:32

Hi Richard

Have you tried to message yourself via Skype or Google Calendar? What number do you use?

We send a message from the US and you need to include the country code (+43) plus any area code that's used in Austria.

If this does not work we would be glad to give you a refund. Additionally to help us debug the problem could you send an email to david@todoist.com with your full phone number and we'll contact our SMS provider to see where the problem is.

Regards,
Amir

on Aug 25, 2011 - 23:34

Hi Amir,

I tried a lot of combinations with my mobile phone number. I will send an e-mail to the mail adress above. I would be happy if you could help me on that.

thanks,
Richard

on Oct 06, 2011 - 00:39

Hello Richard,

we have made some necessary changes in our SMS reminder service for non-US users.

From now on, you should be able to receive SMS reminders everywhere outside the USA. Please try to use the "Sent a test" option in reminders and/or set up a reminder for the nearest future using your full phone number incl. country and/or area code and let us know in case you experience any further issues.

Sorry for the delay and thank you for your patience.


Best regards,
David

on Oct 06, 2011 - 09:27

Hi David,
now it works perfectly.
I use my phone number in the form
+43699...
and it works.

Thank you!
Best regards,
Richard