David Trey on Feb 04, 2013 - 06:59

Hello Jeff,

All tasks in the today view are automatically sorted by due time first and then by priority.


Best regards,
David

Jeff Bruizeman on Feb 04, 2013 - 07:05

It does not seem to work that way for me. I checked the due date for the tasks in my today view and they are all due today (Feb. 4), but they are not in order of priority. They seem to be randomly ordered.

Thanks,
Jeff

David Trey on Feb 04, 2013 - 07:09

Jeff,

Please tell me:
- Do your tasks have a due time, such as "tod at 2pm" or "ev day @ 11:15" etc.?
- If not, please try to log out, clear your browser's cache and Todoist's offline data (may need to be removed manually in some browsers), reload the browser, log back in and let me know if the issue persists.
- Can you reproduce this issue in at least one different browser (if so - which browsers did you use)?
- Have you ever reordered any tasks in the "today" view manually? If so - the order of priorities may be influenced. If you reorder them by priority now, this new order should be saved and new tasks with the same priority added to the new positions.


Best regards,
David

Jeff Bruizeman on Feb 04, 2013 - 09:14

David,
-None of my tasks have due times. Of my 18 tasks due today, 2 of them have a due date of 'Every Weekday' and one is 'Every Monday'.
-I logged out, cleared the browser cache and Todoist's offline data by removing the Chrome Todoist extension, closed the browser, reloaded it and re-logged into Todoist and have the same issue.
-I use Google Chrome but I get the same thing with Explorer (ver. 9). I also did the steps above with Explorer and get the same results.
-I have to reorder the tasks in the 'today' view manually everyday because they do not automatically do it. When I re-order and todo's carry over to the next day they still do not order by priority.

Thanks,
Jeff

David Trey on Feb 04, 2013 - 10:04

Jeff,

Unfortunately, we can't reproduce this issue in any browser.

Could you please create a test project on your account, add a couple of tasks to it with different priorities and due dates: "every day starting 20. Feb" for example, making the starting date a day when you have no tasks due, then query for this specific day in the search box and let me know if you also see these tasks out of order (by priority)?


Best regards,
David

Jeff Bruizeman on Feb 04, 2013 - 10:28

I created a project called 'Test' and I added 6 different tasks with different priorities. Some had a due date of just Feb. 20 and others with the 'every day staring 20. feb'. When I did the query for Feb. 20 they were all in the proper order based on priority, so that worked properly.
I then changed them all to a due date of today and did the standard 'today' query and they all were not organized by priority (I am not sure how they are organized).
I also changed the date of a few tasks in both of the projects to 'tomorrow' and when I query 'tomorrow' they are in the correct order. The only issue seems to be with the 'today' query.

Thanks,
Jeff

David Trey on Feb 04, 2013 - 12:55

Jeff,

Reordering items with a certain priority on the "today" view should save this order permanently. Please tell me - have you tried to reorder tasks in the "today" section accordingly to their priority already while being online when using Todoist?

Please try to do it for each priority, that is - first put p1 tasks to the top, then all p2 tasks below etc. Now, when you add a new test task with a certain priority due "today", it should be added within the correct group. Please let me know if it doesn't.

Also - are all the tasks you're referring to parent tasks? Expanded sub-tasks may indeed be displayed out of order.


Best regards,
David

Jeff Bruizeman on Feb 05, 2013 - 06:23

Yesterday I re-ordered the tasks in the 'today' section according to their priority (1st p1 then p2, etc...) while being online (using drag and drop). They stayed in this order for the rest of the day yesterday.
When I added a new task it would go into the correct order based on priority.
At the end of the day I moved all my unfinished tasks (using drag and drop) to 'tomorrow'. When I then did a query for 'tomorrow' all the tasks were in proper order.
This morning when I logged on and went to the 'today' view they were all out of order again.

Non of my tasks are parent or sub-tasks.

Thanks,
Jeff

David Trey on Feb 05, 2013 - 06:39

Jeff,

Thank you for this information. We've tried to reproduce this issue also by setting up a series of tasks with different priorities and today they've remained in the correct order, but we haven't moved them to tomorrow which we just did and we'll check if their order changes tomorrow.

Please clarify - how exactly did you drag & drop them to tomorrow - did you move them to the box that says "Drop to postpone: Tomorrow" or did you move them to the "Tomorrow" section. If you've used the first option (the box), did you move drag & drop them in the order of their priority (this shouldn't make any difference, but just to make sure we're reproducing this in the same way, we'd appreciate if you'd clarify this)?


Best regards,
David

Jeff Bruizeman on Feb 05, 2013 - 06:48

David,
I did the drag and drop to the 'Drop to postpone: Tomorrow' and I believe I did it from top to bottom which would mean I did it by priority.
My today tasks are still out of order so let me know if there is anything you would like me to try today.

Thanks for all the help,
Jeff

matthew oates on Feb 05, 2013 - 15:35

Occom's Razor gentlemen, clearly there is something just straight up wrong with the default "Today" query. If it's not fixable, then just tell us so we can find a work around.

David Ward on Feb 05, 2013 - 19:09

Just chiming in to say I have this issue too.

Sorting my date is working, as expected. After that I have 7 tasks sorted by priority and then the remaining 4 are not in any order I can workout.

This is for the Today view with Firefox 18.

Jongwook Kim on Feb 07, 2013 - 23:51

Also chiming in to say that I have this problem. I swear it was working a week ago, but, now that I think about it, I'm noticing that I absolutely can't get the tasks to auto-sort based on priority. I have no idea what's going on and although I haven't read every single line Jeff Brulzeman has written, his problems are almost identical to mine.

The problem extends beyond "Today" and is systemic to every day.

Jeff Bruizeman on Feb 08, 2013 - 06:39

David,
The last two days it has been working fine, but when I logged on this morning my 'today' was again out of order. Last night instead of doing a 'drag and drop' to move my tasks to 'tomorrow' I did did a 'postpone' on each task from my iPhone using the Todoist app. Hopefully this information can be of some help.

Thanks,
Jeff

David Trey on Feb 08, 2013 - 06:44

Hello,

@Jongwook - please make sure that you have the correct time zone selected on your Todoist account (in Settings -> General) and let us know if you do so and we'll take a look at this issue.

@Jeff - we'll look into it.


Best regards,
David

Jongwook Kim on Feb 08, 2013 - 08:28

Hi David, just made sure that the time zone was correct (in fact, I changed it to another and changed it back). Nothing changed.

David Trey on Feb 08, 2013 - 12:31

Jongwook,

We will look into this issue and hopefully fix it soon. Sorry for the inconvenience.

For now, as a workaround, to make sure you won't miss any top priority tasks, you could try to query p1 or p2 etc.


Best regards,
David

Jongwook Kim on Feb 08, 2013 - 13:09

Thanks. I don't have that many tasks per day, so I don't think I'll ever completely miss a top priority task. However, I do find it inconvenient/annoying to see the list for a given day and have to either visually re-orient or manually re-order the tasks. And, just to be clear, this problem of "randomized tasks" occurs even excluding the tasks that have fixed times (which I understand as going to the top of a given day).

David Trey on Feb 08, 2013 - 14:55

Jongwook,

We're very sorry for the inconvenience. We will look into this issue and fix it. The presented workaround was a temporary alternative, but of course we will address this issue so it will work as expected.


Best regards,
David