<< Show all questions

Emails not updating in Todoist?

All of a sudden emails that I am sending to my Email project are not being received: ToDoist - (project.100243392@todoist.net)

Has been working, but all of a sudden has stopped.

What would cause this?

Thank you,

Thom

Asked by on Jan 18, 2013 - 17:04

on Jan 18, 2013 - 17:08

Hello Thom,

We're very sorry for the inconvenience, we're currently experiencing an issue with the server that's handling these requests and this is causing the mails to not appear on your list. We're working on it right now.


Best regards,
David

on Jan 19, 2013 - 05:03

Hi David,

First of all thanks for your work.

It would be nice if you could inform premium users about such problems. I rely on sending mails to my project and don't want to have to check if the task has been added every day.

Any ETA on the fix?

Cheers,
Markus

on Jan 19, 2013 - 05:11

Works again. Thanks a lot!

on Jan 19, 2013 - 06:47

Hello,

This issue is now fixed. We're very sorry for any inconvenience it has caused you.


Best regards,
David