Disconnected desktop client and vanished outlook add-in
I've had a lot of forced log-outs on the Windows desktop version, and now it won't log in/sync, etc. I'm also seeing intermittent errors about 'secure login is for premium users only' (I am one!). To make matters worse the Outlook add-in has also vanished.
I've checked my firewall settings and there are no blocks whatsoever against todoist software or the site.
What's going on?
Asked by David Harrison on Jan 15, 2013 - 10:19
Below is how I resolved the issue, please note I have Outlook 2010:
Click Add Ons
Locate OutlookTodoist on the List of AddOn
Select Managed COM Add-Ins from the bottom of the page
Find Outlook Todoist on the list again
Check the box next to it
Click on the Add Ons tab at the top
Click the Todoist checkbox
Thanks for the concern. No proxy servers here. I think something had gone awry in the caches or temp files -- will let you know on a private ticket if it happens again.
Thanks for the tip. Unfortunately I'd already done that, but I think the addin was running into the same problems with temp files as the desktop client. Will take a look if it happens again.