<< Show all questions

Не могу настроить уведомления по sms

Телефон указал, при клике "Отправить тестовое SMS" ничего не приходит. Пробовал ставить время напоминания у задачи, тоже sms не приходит.

Asked by on Jan 11, 2013 - 13:29

on Jan 11, 2013 - 14:12

Hello,

Please make sure that you're using the correct phone number format, for example: +7123456789 that is - including your country and/or area code, no spaces and a plus sign at the front.

Also, please try to repeat the test 3 times, once using each of our outgoing hosts - the US host and then both Canadian hosts. You can select a host when editing the phone number from the "Number to send from" drop-down menu.


Best regards,
David

on Jan 11, 2013 - 19:18

Спасибо. А можно где-то настроить на каком языке должны приходить sms оповещения?

on Jan 12, 2013 - 06:07

Unfortunately, it's not possible to choose in what language the SMS will arrive. It should contain the name of your task, but in case of Russian letters, we've had to transliterate then as our provider unfortunately doesn't support them and the SMS would only contain question marks.

Please note that if you're using our Android or iPhone app, you could also receive push notifications instead and they should arrive unchanged.


Best regards,
David