Can't login

Can't login from Chrome browser.
After submit button - page refersh and ask again on password.
While plugin for chrome works well

Asked by on Aug 12, 2011 - 02:34

on Aug 12, 2011 - 02:48

Hello Yevhen,

please tell me:
- Which version of Chrome are you using?
- Have you experienced such issue before (if so - when, if not - when did it start to happen)?

Also, please try to clear your cache and/or cookies and try to access the Options in Chrome, go to the "Under the Hood" tab and make following changes:

1. In Privacy -> Content Settings, set:
- Cookies -> Allow local data to be set
- Cookies -> Manage exceptions (add todoist.com and click "Allow")
- JavaScript -> Allow all sites to run JavaScript
2. In the HTTPS/SSL section check:
- Use SSL 3.0
- Use TLS 1.0

Basically, add todoist.com on any whitelist (anytime you can choose "Manage exceptions" and "Allow").

If this doesn't work, please tell me what URL are you using to access Todoist? Is it this one:

http://todoist.com/app#start

or do you have a bookmark pointing to a different URL, if so, which one?


Best regards,
David

on Aug 12, 2011 - 02:57

Hi, David.

Just tryied via FireFox and it works Ok.
But Chrome - no (
Its version - 13.0.782.112.
Last time I used service week or so ago.
That erorr I see first time.
Just tried to clear coockies - not helped.
Will try rest - next week.
URL i use - http://todoist.com/app
Even if I eneter wrong password or username it still simple refresh the page and nothing happened.

on Aug 12, 2011 - 03:00

What else I found.
If I logout using Chrome Toolbar and try to login via site - toolbars works!
So, seems the site logins me, but redirect on home page http://todoist.com/app instead http://todoist.com/app#start (like it on FireFox)
If I enter manually link http://todoist.com/app#start still nothing new (
Thanks for help

on Sep 12, 2011 - 07:48

That is exactly what is happening to me right now! Also using chrome

on Sep 12, 2011 - 12:16

Hello,

please tell me:
- Which version of Chrome are you using?
- Did you install any as- or script-blocking plugins?
- Are you using a plugin called "HTTPS Everywhere"?

Please try to clear your browser cache and add todoist.com on any whitelist (everywhere you can choose "Manage exceptions" and "Allow" in the Options -> Under the Hood -> Privacy -> Content Settings).


Best regards,
David

on Sep 14, 2011 - 10:54

Thanks David! I cleared the cache and is already working again.

VWheelock.