Mac app

It won't go past the open screen. It just has the logo
3 blinking dots and nothing else, for hours. I've left it gone away and came back. I've quit a reloaded it. Deleted the app and reinstalled.

I'm stuck

Asked by on Dec 19, 2012 - 01:05

on Dec 19, 2012 - 04:07

The same here. The Website works.

on Dec 19, 2012 - 06:39

Ditto! I quit out of app, shout down the Android version and restarted both. No change. Everything was working peachy until last night.

on Dec 19, 2012 - 06:57

Hello,

Please try to log out a shown on this screenshot: https://d2dq6e731uoz0t.cloudfront.net/cb504d49b35d4d5e6d62497eea81ed3a/as/Screen+Shot+2012-12-17+at+2.32.43+PM.png and let me know if it solves this issue.


Best regards,
David

on Dec 19, 2012 - 07:23

Yes, that was great! Thanks. I guess the bottom line is that it's a bit confusing to know how to quit/shut down/log out to "reset" the environment. But I'll try to keep that in mind for the future when things are out of sync. Much appreciated.

on Dec 19, 2012 - 09:18

Thanks, that was simple

on Dec 19, 2012 - 09:46

Hi All

Does anybody know how to reproduce this :-( We are aware of this issue, but simply can't reproduce it.

Best regards,
Amir

on Dec 19, 2012 - 09:53

Let me fool around and get back, I don't remember how it started. I'm on a 2012 15" MBPr running 10.8.2

on Dec 19, 2012 - 10:25

Resolved.
I will try track how reproduce it.

on Dec 19, 2012 - 11:14

Same thing here. Though, when I click on TD in the menu bar (which doesn't even show a number) it just shows or hides the dysfunctional screen.

on Dec 19, 2012 - 12:00

Resolved, thanks!

on Dec 19, 2012 - 13:55

Not resolved. Any other ideas?