<< Show all questions

Todoist won't sync on my iPhone app

Hi,

Last night and this morning I've attempted to login to todoist on my iPhone and get a message saying its unable to sync at this time. Is this something you guys are aware of and is there any idea on when this will be fixed.

Thanks and I appreciate the help,

Andy

Asked by on Dec 09, 2012 - 12:16

on Dec 09, 2012 - 14:15

Hello Andy,

We can't reproduce this issue and we're not aware of any problems with our servers. Please tell me:
- How many tasks do you have on your account (approximately)?
- Did you experience this issue before or were these the first 2 times this has happened?
- Were you online when logging in?


Best regards,
David

on Dec 12, 2012 - 08:32

I had same problem. It claimed .hmtl error I think.
Deleted the app and re-installed and now solved, although the app has a new (improved!) look and a new app icon suggesting that it was an update issue - but there wasn't anything in the App Store updates for todoist.

David

on Dec 12, 2012 - 09:57

David,

I think you're right as I did the same thing and it's now working fine. I guess the lesson is I need to stay up to date on my app versions.


Thanks,

Andy