I am not getting SMS notifications
Hi, I am at Amsterdam, Netherlands. I have correctly entered my mobile number in the Settings page but I am not getting any SMS notifications. Even the test SMS is not received. Can you help resolve this issue?
Asked by saravanankn on Nov 27, 2012 - 22:21
Please tell me, did you enter the number with a plus sign and the country/area code in front of it, for example: +48123456789 ? Also, did you try the "send a test" feature three times selecting a different outgoing host from the "number to send from" drop-down menu?
If you did and it still doesn't work, please send your full phone number to email@example.com and I will contact our SMS provider about this issue.
saravanankn on Nov 28, 2012 - 05:10
Great! it works. thanks so much
If you're adding your phone number in the correct format, for example: +49123456789 that is - with the plus sign at the front, followed by the country.area code, no spaces or dashes and you can't receive the test message through none of the three outgoing hosts from the "Number to send from" drop-down menu, then please send your full phone number to firstname.lastname@example.org and we will contact our SMS provider about this issue.