David Trey on Nov 21, 2012 - 03:10

Hello,

Please tell me - are you referring to the full web-app or the Chrome plugin? Also, are you using a plugin called "HTTPS Everywhere"? Full encrypted communications is only supported in Todoist Premium and this plugin may try to force Todoist to establish a HTTPS connection while Todoist will try to go to HTTP which may cause a loop.


Best regards,
David

markux on Nov 21, 2012 - 03:46

Hi David,

full webapp and no plugin https everywhere installed.

Note: no error message into chrome console

David Trey on Nov 21, 2012 - 07:03

Could you please describe step-by-step what happens when this issue occurs? For example:
1. Go to http://todoist.com directly without using any bookmarks.
2. The URL changes to: http://todoist.com/app?v=76#start
3. Click on "Add project".
...
and what happens at this point? Does the input box appear? Does it close automatically before you type the name of the project? Does the page refresh or the URL changes again?


Best regards,
David

markux on Nov 21, 2012 - 17:01

http://www.youtube.com/watch?v=i3iMn5DSGs4

David Trey on Nov 22, 2012 - 00:29

Thank you for the video. Unfortunately, I still can't reproduce this on any browser.

Please try to go to Chrome's Settings -> Advanced Settings -> Content Settings -> All cookies and site data and remove todoist.com from this list, then reload the browser and see if it solves the issue. If not, try to disable all extensions/add-ons in your browser and if it works, try to re-enable each of them one-by-one trying to reproduce this problem to see which plugin was causing it.


Best regards,
David