The ToDoist Outlook plugin doesn't work at all!
After having installed the PlugIn it doesn't appear in any place:
- not in Outlook's Options
- not in my system's Add/Remove Programs settings
If I try to reinstall the plugin, I get the message that it is already installed. If I try to uninstall the plugin, I cannot find it anywhere!
This sucks so much - what can I do?
I use Windows 8 and Outlook 2010.
Asked by magub on Nov 19, 2012 - 04:09
Please go to Outlook's Options -> Add-ons, then click "Go" next to the "COM Add-Ins" drop-down menu and if you can see OutlookTodoist on this list, check the box next to it.
Also, please tell me:
- Were you looking for "OutlookTodoist" in the Add/Remove Programs settings?
- Are you the only user on your computer with full administrative rights?
magub on Nov 19, 2012 - 05:10
thanks for your reply.
As I already said, OutlookTodoist doesn't show up anywhere! Also when I click "Go" next to the "COM Add-Ins" drop-down menu - no Outlook Todoist can be found!
Yes - I am the only user on my computer with full administrative rights.
Your second question - I can't understand. OutlookTodoist is not listed in Windows System Control -> Add/Remove Programs...
magub on Nov 19, 2012 - 06:39
By the way - I use the 64 Bit Version of Outlook...
magub on Nov 19, 2012 - 22:41
thanks - no, there is no entry containing "OutlookTodoist" at all. What does this mean?
If there is no such key in the registry, then the plugin shouldn't return a message that it's already installed. Unfortunately, we're not sure what's the source of this issue.
You could also try to search for OutlookTodoist in the files on your hard drive and delete them if you find any, then reload the plugin, save it locally and run it by right-clicking on it and choosing "Run as Administrator".
Markus Kösters on Nov 20, 2012 - 22:06
think there is a clear misunderstanding - the ToDoist is not installed as a Program. I think you have to active the Add-In within Outlook !
It's Extas -> Trustcenter (I am not sure, I am using the German version, there it is "Vetrauensstellungsscenter") -> Add-In.
There it should be listed if installed correctly. I guess your secruity settings are blocking toDoist...