I'm not receiving the mobile notifications, why?
Asked by Karl on Oct 10, 2012 - 11:47
David Trey
on Oct 10, 2012 - 12:41
Hello Karl,
please make sure you're using your full phone number incl. country and area code formatted like this:
+48123456789
with no dashes or spaces. Then try to use the "send a test" option in Preferences -> Reminders and repeat this test selecting each of our 3 outgoing hosts (from the "Number to send from" drop-down menu).
If neither the US, nor the Canadian hosts work, please send your full phone number to david@todoist.com and we will contact our SMS provider about this issue.
Best regards,
David
