Not seeing any tasks at all
For the past 3-4 days, I'm not seeing any of my tasks at all. I thought i deleted them but when I checked my projects, the number of tasks beside each project are still there but when I clicked the project, no tasks are listed down. I tried checking the tasks due today and in the next 7 days but I'm only seeing the dates without any tasks under each day. What's wrong?
Asked by Julliefer Aquino on Aug 15, 2012 - 23:13
Artem Borzilov on Aug 16, 2012 - 00:12
please log out and back into Todoist. If this won't help, log out, clear your browser's cache and offline storage data and after reloading the browser log back in directly through todoist.com (not a bookmark).
We're sorry for the inconvenience, we're currently trying to fix this caching issue and in order to identify its source, we would greatly appreciate if you could provide us with the following information:
- Which browser are you using?
- Are you using any plugins in your browser?
Artem Borzilov on Aug 16, 2012 - 02:22
I have the same problem, so:
- yes, the todoist plugin
When i added a task to the project and then deleted it, task count in the project became 0.
Relogin didn't help so i tried to open todoist.com in IE. It worked.
here is the screenshot:
thank you for this information. In order to fix this issue in Firefox, please go to Firefox's Options -> Advanced -> Network tab and aside from clearing the cache, also clear the application data and remove todoist.com from the list of sites storing offline data. After reloading the browser, choose "Allow", if it asks you for permission to store offline data.
Artem Borzilov on Aug 16, 2012 - 02:34
Thank you for your help
Julliefer Aquino on Aug 16, 2012 - 23:13
was using ff and the plugin for igoogle. logging out/in helped. thanks! :)