David Trey on Apr 16, 2012 - 01:24

Hello Alterace,

please follow the steps shown in this short video:
http://www.screencast.com/t/oHB9mz1wz

and let me know if you experience any issues throughout the process.


Best regards,
David

Michael on Apr 22, 2012 - 01:00

My calendar does not update with my tasks and times.

David Trey on Apr 22, 2012 - 04:56

Hello Michael,

please follow the steps shown in this short video:
http://www.screencast.com/t/oHB9mz1wz

and let me know at which point you experience an issue and in case you see an error message, please post what it said.


Best regards,
David

Michael on Apr 23, 2012 - 05:14

There is no error message. there is just a task that does not update. Other tasks are updating. There is one task that has the wrong time.

David Trey on Apr 23, 2012 - 05:46

Michael,

please tell me:
- What's the exact due date/time format of the task in Todoist?
- What date/time does this task have in the Calendar?


Best regards,
David

Michael on Apr 23, 2012 - 05:50

Every day at 10 pm in todoist.
Every day at 3 pm in calendar

David Trey on Apr 23, 2012 - 06:24

Hello Michael,

I've been able to partially reproduce this issue and have notified the developers about it.

Thank you for reporting it and sorry for any inconvenience.

In order to help us identify the issue, please tell me - what time zone are you using with Todoist?


Best regards,
David

Michael on Apr 23, 2012 - 06:26

PST.

Luke Keller on Sep 24, 2012 - 18:11

There is no synchronization in Google Calendar when I create a new task on Todoist. I have tried adding the Todoist calendar via url, but that just creates two Todoist calendars in Google Calendar.

Thanks

David Trey on Sep 25, 2012 - 01:26

Hello Luke,

our iCal feed is being updated instantly, but the synchronization rate always depends on the calendar software that you're using it with. Unfortunately, Google has set up their software to synchronize the iCal feeds only once a day. We're trying to find an alternative solution and hope that Google may change it in the future, but unfortunately, for now the sync will be performed once a day if you're using Google's Calendar. We're sorry for the inconvenience.

Also, please note that if you want to re-add the iCal feed (which will resynchronize it), please remove the previous feed by using the arrow on the right side of "My calendars" and then going to "Settings" where you can unsubscribe from it.


Best regards,
David

Luke Keller on Sep 25, 2012 - 06:30

Thank you very much.

Luke

Matt Suess on May 09, 2013 - 17:04

I tried syncing my calendar and followed video instructions. I get a flashing "loading" message in upper right hand corner for a couple minutes, then google tells me "failed to import" and automatically removes it from my other calendar list - any suggestions?