Are reminders broken?
I have several recurring tasks that send reminders on a weekly basis. They seem to have stopped as of last week and they have been working for months????
Asked by Tommy Stroozas on Apr 06, 2012 - 09:41
Tommy Stroozas on Apr 06, 2012 - 09:42
...email reminders, set to send email at an exact time of day, once a week.
David Trey
on Apr 06, 2012 - 12:21
Hello Tommy,
I've been trying to reproduce this and there might have indeed been a small delay, but it should work fine now.
Please tell me:
- Have you received the missing reminders by now?
- If you add a new test-task and type <remind today at xx:xx> (some time in the nearest future) within the task name, do you receive the reminder at this time?
- What's the exact due date format you're using with the task and with the reminder?
Best regards,
David
Tommy Stroozas on Apr 09, 2012 - 03:01
David,
Thanks... I received the messages that appeared to be stuck.
I added a test task with the format you described, and did NOT receive the email reminder, so it appears that it is still non-functional. Also, one of my other live tasks just missed the reminder as well.
The date format I used previously was "every friday @ 9 am"
Thanks.
David Trey
on Apr 09, 2012 - 09:00
Tommy,
we haven't noticed any major delays in the reminder service, but still, I will notify the developers about this issue.
Thank you for your report and sorry for any inconvenience.
Best regards,
David
