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Times keep changing on recurring items.

The times on some of my recurring items keeps changing. Usually if it was set for 7pm or 7:30pm, it'll change to 2 or 2:30. If it was set for 8 or 8:30, it'll change to 3 or 3:30.

Also, I had one recurring item that I was finished with for a few weeks but when I looked today, it was saying I had to do it yesterday but it was already completed for that day.

When I click to edit them to fix the time, usually (but not always) it still says when it is supposed to be scheduled for when when I click save again, it doesn't change it.

Asked by on Apr 04, 2012 - 12:35

on Apr 04, 2012 - 12:36

Oh, and I did see a question similar to mine already asked and I tried the solution on it and it did not work.

on Apr 05, 2012 - 00:58

Hello Anthony,

please tell me:
- Which time zone are you using in Todoist?
- Which time zone are you using on your computer (note - please check not only your system clock, but the time zone selected in your system's time settings)?
- Does this issue occur in different browsers?
- Does clearing the cache solve this issue?


Best regards,
David

on Apr 05, 2012 - 12:19

Todoist and my computer are set to -6 (Central).

It does occur in different browsers (Firefox, Chrome, and my Android phone).

I have Firefox set to clear cache every time the browser is closed.

on Apr 06, 2012 - 00:52

Anthony,

I can't reproduce this issue. Please try to use different GMT-6:00 zones from Todoist's preferences, for example one of the time zones at the bottom of the list with no city/region attached to it or a -5:00 zone to see if it just changes the offset by 1 hour.

Also, please tell me, does the URL that's being displayed while you're on the Todoist page contain v=6?


Best regards,
David

on Apr 06, 2012 - 12:10

It didn't change by 1 hour and the URL does contains v=6.

I don't know if this will help but here is a screen cap to show what it is doing:
http://i.imgur.com/JD9iV.jpg

on Apr 06, 2012 - 12:28

Anthony,

to clarify - changing from GMT-6:00 to GMT-5:00 did not make any difference at all (it hasn't shortened the offset by 1 hour)?

I still can't reproduce this issue. Changing the time zone in Todoist's preferences to one that's 5 hours off (according to the screenshot) should theoretically cause the proper time to display.

I will further try to reproduce this or forward it to the developers. I will inform you of any progress. Sorry for the inconvenience.


Best regards,
David

on Apr 06, 2012 - 12:43

It didn't change anything. I tried a few more times with clearing cache, closing browser, etc. and nothing happened.

Good luck!

on May 07, 2012 - 12:13

Hello Anthony,

today we've fixed some issues with time zones and implemented a time zone auto-select function.

Please let us know if you're still experiencing any of these issues.


Best regards,
David