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No access to site todoist

I´m facing problems during this week to access todoist site.

Is there any problem with your servers?

I really trust on your service.


Charles Duarte

Asked by on Mar 15, 2012 - 02:22

on Mar 15, 2012 - 03:12

Hello Charles,

we're very sorry for the inconvenience. We've experienced some technical issues recently and our service was down for 1:45h on Tuesday and today for about 30 minutes.

You can tract our uptime statistics on Pingdom: http://stats.pingdom.com/hokfeq0edd4q/208053/2012/03

If you've experienced issues accessing our website on different times than those shown on Pingdom, please try to clear your browser cache and check if the website can be accessed using a different browser.


Best regards,
David

on Mar 15, 2012 - 03:39

Now, local time is 10:33 AM, the site is out since I arrived at my office 2 hours ago.
I can´t view this downtime right now!

Charles Duarte

on Mar 15, 2012 - 05:54

Charles,

Todoist is online right now and was online at the times you've mentioned.

Please tell me:
- What browser are you using?
- Can you access Todoist through a different browser?
- What's your location?


Best regards,
David

on Mar 15, 2012 - 06:42

Hi David,

I´ve been using only Chrome but one hour ago Todoist was working perfect on IE8 on my PC.
I´m in Brazil - city Belo Horizonte State - Minas Gerais


Thank you for your attention!

Charles Duarte

on Mar 15, 2012 - 08:43

Hello Charles,

please clear your Chrome's cache and if this doesn't help, go to Options -> Under the Hood -> Content Settings -> All cookies and site data and remove todoist.com from the list.

If this won't help, please tell me - which version of Chrome are you using?


Best regards,
David