Text Search is not working
I have my items ordered hierarchically under parent tasks. For example, I have Doing as the parent of all items that are currently in progress. Just three days ago, I was able to search by text "q:Doing" which brings the parent and all child items of this task. Now , it does not return any results. Can you help?
Asked by Ali AlShaikh on Feb 24, 2012 - 20:28
David Trey
on Feb 25, 2012 - 00:32
Hello Ali,
thank you very much for reporting this issue, I have forwarded this to the developers and we will try to fix it as soon as possible.
Sorry for any inconvenience.
Best regards,
David
David Trey
on Mar 04, 2012 - 07:01
Hello,
this issue should be fixed now, please try to perform a search and let us know if you're still experiencing this issue.
Note - if might be necessary to clear your browser cache.
Sorry for the inconvenience.
Best regards,
David
David Trey
on Dec 20, 2012 - 10:38
Hello Katie,
We've just rebuild our indexes and it should work now. If it doesn't please tell me:
- Are you using the correct query format which is q: word (where "word" is the full word that should occur in the task name)?
- Do the names of the searched words or any other text in the tasks you're searching for include any special characters?
Best regards,
David