Reminders(phone) still do not work!!!
Do something about it please!
Asked by Goof on Jan 19, 2012 - 18:03
David Trey
on Jan 20, 2012 - 07:03
Hello Goof,
sorry for the delay. We've made some further changes, please try the "sent a test" function again and let me know if it works.
Best regards,
David
usman on Jan 22, 2012 - 04:54
Phone reminders not working for me too .
David Trey
on Jan 22, 2012 - 07:20
Hello Usman,
please tell me:
- Can you receive the test SMS?
- Are you using the proper number format (country code, area code, number... with no spaces)?
- What's your location?
If you're using the right number format and can't receive a test message, please send your phone number to david@todoist.com
@Goof
we're sorry for the inconvenience, we will try to investigate this issue even further and I will let you know once we identify the issue.
Best regards,
David
usman on Jan 29, 2012 - 03:36
Sent you the email already . Waiting on the response.
David Trey
on Jan 29, 2012 - 06:35
Hello Usman,
I have forwarded this case to the appropriate department and we're investigating this issue. I will inform you when we make any progress.
Sorry for the delay and thank you for your patience.
Best regards,
David
David Trey
on Feb 07, 2012 - 10:53
Hello,
this issue should be fixed now.
We're very sorry for the delay and have extended your Premium membership by 3 months.
Best regards,
David
usman on Feb 17, 2012 - 19:34
My reminders are also working from today. Thanks.
