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Todoist is deleting items

HI Guys,

I'm getting this error message when I tick off certain items in todoist.

Error encountered: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"> <title>400 Bad Request</title> <h1>Bad Request</h1> Unknown error happened:

After this it then delete's the item. Would be great if this could be fixed as it's deleting notes also.

Asked by on Jan 18, 2012 - 11:07

on Jan 18, 2012 - 12:00

Hello Michelle,

please tell me:
- What's the exact due date of a task that produces this error?
- From which view are you trying to complete such task?
- Which browser are you using?
- Does this issue also appear in a different browser?
- Is there anything special about these tasks? Are they very long, contain special characters, formatting etc.?
- Can you see the deleted task on the "XX Completed" list?


Best regards,
David

on Jan 18, 2012 - 13:39

- What's the exact due date of a task that produces this error?
Not sure as they've been deleted....so I'm sorry but I can't tell you. It was either yesterday or the day before I think.

- From which view are you trying to complete such task?
View all projects

- Which browser are you using?
Chrome 17.0.963.33 beta-m
- Does this issue also appear in a different browser?
Not sure as I haven't crossed browser tested this.

- Is there anything special about these tasks? Are they very long, contain special characters, formatting etc.?
There were links in the task referring to a Google Doc

- Can you see the deleted task on the "XX Completed" list?
Upon further investigation I can see these in the list....however there is no datestamp on them and they're buried deep in the list (which is why I thought they were deleted)

So.....summing up .....it looks like the error isn't deleting the items....but it's removing the datestamp from the completed item.

Hope this helps

on Jan 19, 2012 - 00:08

Michelle,

unfortunately, we've had reports in the past of various issues occurring on non-final versions of the Chrome browser, while none of which occurred in the official release.

If you're using a beta version of Chrome, it would be very helpful if you would try to reproduce this issue either in a different browser or install the latest stable release of Chrome as there's a high chance that this issue might be caused by an unstable browser.

If you still see this error message in a stable browser, please let me know.

Sorry for the inconvenience.


Best regards,
David