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Unable to log in on Nexus 4

Hello,

I am running Android 4.4.4 on a Nexus 4 and the same on a Nexus 7 tablet. Todoist is able to log in (using the "enter with Google" button) on the tablet but not the phone. When I attempt to log in on the Nexus 4, I get a "please wait..." screen which does not go away. If my phone goes to sleep or I turn off the screen, I am greeted with the same "please wait..." message when I wake the device. I do not know if perhaps there is a limit to only using Todoist on one device or if there is some other issue taking place.

Thank you.

All responses

Brendon Wadey staff
Replied on Sep 03, 2014 - 00:44

Hi<

Does your android phone have the same Google account attached to it as the Tablet? Can you sign in with email/password without issue?


Regards,
Brendon

bonecrusherjones
Replied on Sep 03, 2014 - 01:20

Hi Brendon,

It is the same account on both.

And ... turns out I can sign in with email/password (didn't realize at first that I could set up a separate password).

Thanks for your help!

Brendon Wadey staff
Replied on Sep 03, 2014 - 02:12

Hi,

So to be clear, you signed in with email/pass without issue? Not sure why Google would give the issue, we will try to look into it. Though we have had no other reports of this issue recently.


Regards,
Brendon

bonecrusherjones
Replied on Sep 03, 2014 - 03:06

Correct. Email/pass worked fine, but Google would hang on the "please wait" window.