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Data Lost after offline mode

RH

Hello,

my colleague added data in "offline" mode because todist was blocked in the company network. He tried to log off an on again in the app and now all the "offline" created tasks are gone.

It seems the new projects and tasks never synchronized. Neither he nor I have the latest changes.

Is there any possibility to get that created projects and tasks back?

Glad for help
Roland

All responses

David Trey staff
Replied on Sep 02, 2014 - 12:15

Hello Roland,

Todoist can work in offline mode and will sync the changes later, but for this to work, you can't log out from your account. That said, if your colleague logged out before the app synced any change, then there's unfortunately no way to retrieve this data :-(


Regards,
David