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App immediately shuts down after startup

MA

I have an Acer Liquid E700 with Android 4.4
I installed the Todoist app via Google Playstore
Afer logging in, the app shuts down while loading.
I tried removing and reinstalling, with no luck.

I hope there's a solution to this problem.

All responses

David Trey staff
Replied on Sep 02, 2014 - 12:59 UTC

Hello Marco,

We're very sorry for the inconvenience, we're looking int this now and will address it in the next update.

For now, please make sure that you have Google Play Services installed on your phone and also try both login methods - through Google and manual. To log in manually, first log in using the web-app at todoist.com, click on the gear icon to go to Settings -> Account and set a password for your account here, then you can use this password with your Gmail address in Todoist for manual login. Let us know if it helps.


Regards,
David

MA
Marco Alibertis premium
Replied on Sep 04, 2014 - 17:57 UTC

Hello David,

I did all the things you suggested, no luck I'm afraid. For now I use Todoist via my phonebrowser.
I noticed that the app doesn't completely shut down, since it's still in the 'open apps' list. The widget to quick add a task works.

Hope you find a solution soon.
Best regards,
Marco