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Notifications

Hello.
I turned notification on iPhone and it don't work, but when I turned notification on Mac app it worked.

Can you help me?

All responses

Brendon Wadey staff
Replied on Aug 30, 2014 - 20:35 UTC

Hi Pavel,

If you head into the settings area on the web version, top right gear icon, Todoist Settings. Under Reminders, do you see your device listed?

Does a test Push work?


Regards,
Brendon

Pavel Shumakov premium
Replied on Aug 30, 2014 - 21:20 UTC

Yes, it works. But notification doesn't work when i turn it on iphone

Brendon Wadey staff
Replied on Aug 31, 2014 - 02:47 UTC

Pavel,

Can you give me an example of a task due date, and/or what you entered for the reminder?


Regards,
Brendon

Pavel Shumakov premium
Replied on Aug 31, 2014 - 08:25 UTC

I created task at 12:10 with notification to " today @ 12:12" and it didn't work

But when i created notification on MAC APP it worked :-(

Brendon Wadey staff
Replied on Aug 31, 2014 - 15:51 UTC

Pavel,

First, that may be a bit close to the due date for the reminder to actually work. Secondly, what did you actually type into the due date, and reminder area? It was "today @ 12:12" exactly?


Regards,
Brendon

Pavel Shumakov premium
Replied on Aug 31, 2014 - 15:56 UTC

I did same actions on iPhone, iPad, Mac app and Todoist send notifications when I turned it on Mac app.

Brendon Wadey staff
Replied on Aug 31, 2014 - 16:19 UTC

Pavel,

If you head into the web settings area, under Reminders, do you see your device listed there?


Regards,
Brendon

Pavel Shumakov premium
Replied on Aug 31, 2014 - 16:22 UTC

I don't see my device, but if I push "send a test message", I get it.

Brendon Wadey staff
Replied on Aug 31, 2014 - 16:23 UTC

Pavel,

Thank you, we are looking into this now and hope to find a fix soon.


Regards,
Brendon

Pavel Shumakov premium
Replied on Aug 31, 2014 - 16:24 UTC

Ok, thank you.
Please write me, when you fix it.