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Premium Upgrade

T

I purchased the premium upgrade around Febuary or March and I am suddenly not able to utilize those features. I have the red bar across the bottom of all my apps that says upgrade and get more done. Can I get help with that? Thank you

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David Trey staff
Replied on Aug 27, 2014 - 15:36

Hello,

It seems that now you are a part of a Business team and the team leader didn't pay for the invoice at first. I see a new payment for this team now and have manually re-enabled the team's Premium access so now your account should have all features again.


Regards,
David