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Refund

CA

How do I get a refund from this app?

All responses

Brendon Wadey staff
Replied on Aug 19, 2014 - 23:55 UTC

Hi Chere,

If done through the Apple App Store, sadly we can not do anything about that, Apple does not allow this. You can contact them and they should offer a 70% refund.

If not, let us know the ID number or reference number of the purchase and we can go about it. If there was any reason for this it could help us improve.


Regards,
Brendon

CA
Chere Adams premium
Replied on Aug 20, 2014 - 00:05 UTC

I’m sorry but why am I just learning about this now. When prompted to upgrade to premium I was automatically guided throughout the app store (where I purchased your product).

Brendon Wadey staff
Replied on Aug 20, 2014 - 01:16 UTC

Chere,

We are sorry about that. We do state this on our website, I will also make sure its stated on the App Store, which I believe it should be.


Regards,
Brendon