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Comments disappear!

NC

On my iPad, comments briefly appear, then they're gone from view.

This feature works fine on my iPhone.

They're both the most recent OS.

All responses

David Trey staff
Replied on Aug 19, 2014 - 16:41

Hello Neill,

Please try to reinstall the app and see if the issue persists. We will release an update soon that will address some sync-related issues, but please tell me - how exactly do they disappear, are you looking at comments inside a task, see them and then they disappear or are you looking at a task list and the icons showing how many comments a task has disappear?


Regards,
David

NC
Neill Cohen  premium
Replied on Aug 19, 2014 - 17:07

Thank you for the quick reply!

This occurs when I'm looking at the comments inside a task.

David Trey staff
Replied on Aug 19, 2014 - 17:09

Neill,

Thanks for this information, it may be linked to the sync issue, we'll release the update soon, please let us know if the issue will persists after that.


Regards,
David

NC
Neill Cohen  premium
Replied on Aug 19, 2014 - 17:59

Reinstalling worked. Thank you!

NC
Neill Cohen  premium
Replied on Aug 20, 2014 - 01:29

Unfortunately, the issue has returned. I'll be looking forward to the update.