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Sharing Not Working

I have invited my spouse to my "Personal" projects folder but she doesn't seem to be getting the e-mail invitation to access via Todoist. Any ideas?

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Brendon Wadey staff
Replied on Aug 13, 2014 - 22:56 UTC

Hi Bryan,

Before we go further, have you sent it to an email she is checking? Did she already have a Todoist account? If she did, did she get the message in the app?

If you create a new project, and share it, same issue?


Regards,
Brendon

Bryan Allee premium
Replied on Aug 18, 2014 - 22:05 UTC

I've sent it several times to her personal e-mail (hotmail n/k/a outlook) but she never gets the e-mail. In my app, it just says the invitation is "pending."

She does not have a Todoist account as of yet. Is that the solution?

Brendon Wadey staff
Replied on Aug 18, 2014 - 22:17 UTC

Bryan,

Have you tried more than one Project that you are invited her too? Yes, created her account first, may speed up resolving this, as she should be able to check notifications there (of course remove and re-send once she does) but the email should be working.


Regards,
Brendon

Bryan Allee premium
Replied on Aug 21, 2014 - 22:12 UTC

I tried more than one. No success.

Brendon Wadey staff
Replied on Aug 21, 2014 - 23:30 UTC

Byran,

Have they created an account, and you tried re-sending it after that?


Regards,
Brendon