+ Add Question

Chrome extension window is blank - 1st time, new install

MK

I just installed your extension and can see the Todoist button but clicking it brings up a blank window. I cleared all cookies with no change. I can log into the website, add a task and that one task is represented by a 1 on the Todoist button. Still when I click the button the window is blank. What am I doing wrong? Chrome Version 36.0.1985.125 m

All responses

David Trey staff
Replied on Aug 13, 2014 - 13:47 UTC

Hello Mike,

Please tell me, are you allowing Chrome to use third-party cookies or at least whitelisting [*.]todoist.com ? Also, are you using any ad- or script-blocking plugins?


Regards,
David

MK
Mike Kislack
Replied on Aug 13, 2014 - 14:33 UTC

I'm using Chrome pretty much stock and I don't know what whitelisting is. No know script blocking plugings but I'll look if you tell me where and what I'm looking for. Only active extensions are Google Docs, Chrome Remote Desktop and Todoist.

Brendon Wadey staff
Replied on Aug 13, 2014 - 15:34 UTC

Mike,

Head to the Chrome settings are (top right 3 lines, Settings) then at the bottom click "Show Advanced" then Content Settings. At the very top under Cookies, click Manage Exceptions, and enter what David had wrote. Also make sure the blocking option under Cookies is not enabled either.


Regards,
Brendon

MK
Mike Kislack
Replied on Aug 13, 2014 - 17:25 UTC

I feel a bit silly but now it's working. After first installing todoist I closed all browswers, reopened and the button wasn't working. I didn't do anything different this session but now it's working fine so I went ahead and whitelist todoist just in case it might happen again. Thanks for the help.