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SMS Reminders do not work

HI,
SMS reminders does not seem to be working. Phone number has the country code.
Is there an issue with the Todoist SMS servers? Kindly check

All responses

Brendon Wadey staff
Replied on Aug 11, 2014 - 16:56 UTC

Hi Shridhar,

You have tried all the send from numbers as well?


Regards,
Brendon

Shridhar Rao premium
Replied on Aug 23, 2014 - 13:37 UTC

Hello Brendon,
Yes tried all numbers. Does not work.

David Trey staff
Replied on Aug 23, 2014 - 17:32 UTC

Hello Shridhar,

I have now contacted our SMS provider about it, I'll let you know once they respond.


Regards,
David

David Trey staff
Replied on Aug 23, 2014 - 21:07 UTC

Shridhar,

I've got a response from our SMS provider and they wrote:

"It appears to me that you were attempting to send to Indian mobile numbers. Please note that there are a few known limitations due to local regulations. You can find more details in the FAQ below:

https://www.twilio.com/help/faq/sms/are-there-limitations-on-sending-sms-messages-to-indian-mobile-devices

I checked the website and was able to confirm that the phone number you wish to send messages to is registered on the Do-Not-Call registry. You may refer to the link on the FAQ for opt-in instructions."

That said, please let me know if the issue persists after you opt out from the "Do Not Disturb" service.


Regards,
David