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Cancel my account

ME

I am trying to cancel my free trail of the business account but I am unable to as when I submit the request it just times out.

All responses

David Trey staff
Replied on Aug 11, 2014 - 13:33 UTC

Hello Megan,

Please tell me - did you create the account through Google? If so, please go to the Settings -> Account first, set a password for your account here and then go to Business Admin -> Accounts & Billing and use the "Cancel my account" link confirming it with the newly set password.


Regards,
David

LTorgal
Replied on Nov 11, 2014 - 11:53 UTC

Hello David,
But this only cancel the free trail of the business account? DonĀ“t cancel my free Todoist account?
Thanks
Luis

Clyde Romo staff
Replied on Nov 11, 2014 - 11:59 UTC

Hi,

Yes, that only cancels your Todoist for Business account and should revert you back to your previous status (premium or free). :-)


Regards,
Clyde

LTorgal
Replied on Nov 11, 2014 - 13:42 UTC

Thanks!

On Tue Nov 11 2014 at 11:59:41 AM Todoist Support <
support.xxxxxxxxxx@support.todoist.com> wrote: