+ Add Question

No syncing between Apps

TM

Hi,

None of the three apps are syncing with each other.

Using Android App, Desktop App and Outlook App with same account, It synced once, but since then there is no syncing across the apps !

All responses

Brendon Wadey staff
Replied on Aug 10, 2014 - 17:45

Hi Tarun,

Are you 100% sure they are the same account? Nonetheless, if you sign out of each one, and back in, do they sync?


Regards,
Brendon

TM
Tarun Motwani
Replied on Aug 10, 2014 - 18:30

Hi Brendon,

Thank you for quick reply. I noticed that syncing between Outlook application, Web Interface and Android is happening now. However Desktop App which was not syncing earlier, upon many reboots of the application, it synced data but only half of the tasks.

Regards,
Tarun

Brendon Wadey staff
Replied on Aug 10, 2014 - 21:18

Tarun,

That is very odd and should not be happening. I'd close the app, head to %userprofile%\AppData\Local\Todoist\Windows\Cache in Windows Explorer and remove all.

Let me know if anything changes after that.


Regards,
Brendon

TM
Tarun Motwani
Replied on Aug 11, 2014 - 12:20

Hi Brendon,

Sync is working smoothly now. I encountered problem once again though, but i cleared the cache once again and rebooted the application.

There seems to be some bug or other which presents the syncing only for desktop application.

For now, all of my applications are working smoothly.

Thanks for your help.