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Picture Orientation wrong on Android App for pictures taken on the Android device

M

If you add a note to a task by taking a picture on the Android device from within the Todoist app, the picture is displayed with correct orientation as the thumbnail but when viewed fullsize within the Todoist app the orientation is rotated 90° to the left.

Possibly the EXIF info isnt used properly?

The same picture is displayed with correct orientation within the Todoist web app.

All responses

Clyde Romo staff
Replied on Aug 07, 2014 - 07:46 UTC

Hi Marcel,

Can you please confirm if this only happens when you take a picture in portrait mode?


Regards,
Clyde

M
Marcel premium
Replied on Aug 07, 2014 - 08:18 UTC

Hi Clyde,

thanks for the lightning fast response! :-)

Yes, I tried with landscape orientation and didn't have the problem.

Best regards,
Marcel

Clyde Romo staff
Replied on Aug 07, 2014 - 09:18 UTC

Hi Marcel,

I have now passed this to our developer. We will let you know once a fix is available. Sorry for the inconvenience.


Regards,
Clyde

M
Marcel premium
Replied on Aug 07, 2014 - 09:21 UTC

Thanks a lot!

Todoist rocks! :-)

Clyde Romo staff
Replied on Aug 07, 2014 - 10:51 UTC

Hi Marcel,

We're trying to replicate the issue now. Can you please let me know which version of Android and the Todoist app you're using? Thanks!


Regards,
Clyde

M
Marcel premium
Replied on Aug 07, 2014 - 10:53 UTC

Android 4.4.2 on Galaxy S4 Mini
Todoist 5.2.3

Clyde Romo staff
Replied on Aug 07, 2014 - 10:56 UTC

Hi Marcel,

Thanks again! :-)


Regards,
Clyde

M
Marcel premium
Replied on Jan 19, 2015 - 12:40 UTC

Hi,

the issue has not been fixed. Now the problem of the 90° rotation appears both in the thumbnail and the fullsize view!

Marcel

David Trey staff
Replied on Jan 19, 2015 - 13:22 UTC

Hello Marcel,

Please let us know what version of our Android app are you using and how are you trying to upload the picture (after taking it with the camera, through Google Drive or Dropbox)?


Regards,
David

M
Marcel premium
Replied on Jan 19, 2015 - 14:48 UTC

Hi David,

no 3rd party app was used. The picture was taken directly with Todoist. App version is 7.02 on Android 4.4.2

Regards,
Marcel

David Trey staff
Replied on Jan 19, 2015 - 20:49 UTC

Marcel,

So far, I can't fully reproduce it. I'm taking photos using my device's default camera app (are you using a custom app?) and:

- If I take the picture landscape, the thumbnail shows it in landscape as well as the full view.
- If I take the picture in portrait mode, the thumbnail shows it in portrait mode (with bars on the sides), but opening the image shows it in landscape.

That said, I'll pass the second part to the developers, but I can't reproduce the issue where the thumbnail is incorrect (note - I'm talking about the thumbnail after uploading).


Regards,
David