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Just installed, won't sync

B

I have installed and am using the same gmail account on PC and phone, but nothing syncs in either direction. I understand it's not automatic - I have touched "refresh" a few times.

Thanks

All responses

David Trey staff
Replied on Aug 06, 2014 - 06:41

Hello,

The sync should be fully automatic and refresh whenever you make a change on any platform. Please make sure that you're online, have Google Play Services enabled and are allowing our app to send notifications.


Regards,
David

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benjalo
Replied on Aug 06, 2014 - 06:44

Thanks David, I have all those conditions met. I should have been more specific. The PC and android versions of the app are syncing, but they are not syncing with Google Calendar. I thought I read in previous forum discussion that this was possible?

David Trey staff
Replied on Aug 06, 2014 - 06:59

Thank you for clarifying, that's a completely different thing and in fact, it's Google's fault. They have set up their servers so that iCal feeds will be refreshed once a day.

If you'd use our iCal feed with any other calendar software, it would sync in real-time as our feed can do that, but unfortunately, we can't force Google to change the settings on their servers :-(


Regards,
David

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benjalo
Replied on Aug 06, 2014 - 07:38

OK, thanks - I thought that had been resolved. I have other non-Google apps that sync with my calendar instantly, so it's confusing. App looks great otherwise but just isn't functional for me this way. I appreciate the quick responses!