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Not Sync + Error 403

KP

I have just come back from my hols and was trying to get my web version of todoist to sync with my ipod, which is my main devise I use. It wouldn't work. I then logged out of the Ipod version and tried to log back in but I am now getting a message saying Expected status code in (200-299) got 403. I'm worried now as I can't get into the Ipod version which is the most up to date.

Can you help

All responses

Brendon Wadey staff
Replied on Aug 05, 2014 - 20:53 UTC

Hi,

Well this may be an issue, though data should always be synced. The issue with the iPod is we no longer support anything before iOS 7.0. This was a hard choice, but we had to make it.

That being said, the data should be synced. If you sign out of the web version, and back in, do you see it update?


Regards,
Brendon

KP
Karen Price
Replied on Aug 05, 2014 - 21:05 UTC

I've just signed out of the web version and back in, but it's still not showing any of the updates over the last two weeks. I entered some tasks on the iOS earlier today which isn't showing on the web version.

Regards

Karen

Brendon Wadey staff
Replied on Aug 05, 2014 - 23:57 UTC

Hi,

Were you offline at any point while adding all this information on the iOS app. This is really the only reason why any data may not get synced with the rest of the cloud, if signed out before going back online.

That being said, we can not do anything about the app now, as it requires 7.0+, are you able to update to this on your iPod?


Regards,
Brendon