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Open "Email As Task" From iOS Apps

A

Hi there! I can't seem to find this answer elsewhere, so I apologize if it is a repeat.

I have created tasks using gmail from my desktop browser. I am wondering if I can view that email from my iOS device. When I click on the task, it opens safari and prompts me to log in to my gmail (which I did), but it never opens the email - it just shows my inbox.

Am I doing something incorrectly?

Further to this question - is it possible for the email on my iOS device to open in a different app rather than safari? (Gmail App, Cloud Magic, etc)

Thanks

Alex

All responses

Brendon Wadey staff
Replied on Aug 04, 2014 - 15:13

Hi,

There is no way to get it to open another app at this time, it will open the browser. That being said, it should open the correct email.

Does these links work for you in the desktop browser?


Regards,
Brendon

A
aputici premium
Replied on Aug 04, 2014 - 15:38

Hi Brendon-

Thanks for your quick reply.

It mostly works on desktop. I've had some issues when I have more than one Google apps account signed into and when I've changed the name of the task to something other than the original email subject. It would try to open up a different email account than that which the email was linked to.

I'm not signed into multiple accounts on iOS, however. The link just opens to the inbox and that's it.

Thanks for your help. Look forward to hearing from you.

Brendon Wadey staff
Replied on Aug 04, 2014 - 16:51

Hi,

Within your OSX settings area, under mail, do you have your Gmail account added, or say the Gmail app installed and logged in? I am wondering if this is needed to allow the link to open properly.


Regards,
Brendon

A
aputici premium
Replied on Aug 05, 2014 - 13:31

Do you mean my iOS settings? If so, yes - I have both set up and the app installed and it still doesn't work.

Brendon Wadey staff
Replied on Aug 05, 2014 - 16:36

Hi,

I will pass this along though I am not sure what the issue is. I will let you know of any changes.


Regards,
Brendon