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Outlook problem with tags

I noticed that when I add a tag to my task that is an Outlook email item, there are "]]" that are added after the tag. Is this a current known issue? Please help. Thank you!

All responses

Brendon Wadey staff
Replied on Aug 04, 2014 - 15:56 UTC

Hi,

It looks like to be a new issue, if you remove these ]] does everything work as it should?


Regards,
Brendon

Ronald P. Fabricante premium
Replied on Aug 04, 2014 - 16:07 UTC

Temporarily. It shows up again on another tag that I choose.

Brendon Wadey staff
Replied on Aug 04, 2014 - 16:09 UTC

Hi,

Looks to be an issue, we are looking into it now.


Regards,
Brendon

Ronald P. Fabricante premium
Replied on Aug 04, 2014 - 17:22 UTC

Ok thank you. I hope there is a resolution because it is causing me issues.

Brendon Wadey staff
Replied on Aug 04, 2014 - 21:55 UTC

Hi,

This has been deployed and you should see it start working shortly.


Regards,
Brendon

Ronald P. Fabricante premium
Replied on Aug 04, 2014 - 22:05 UTC

Ok do I need to refresh my plugin or disengage it or something?

Brendon Wadey staff
Replied on Aug 04, 2014 - 22:54 UTC

A log out and back in my be required.


Regards,
Brendon

Ronald P. Fabricante premium
Replied on Aug 04, 2014 - 22:54 UTC

I will try that

Ronald P. Fabricante premium
Replied on Aug 04, 2014 - 22:57 UTC

Yes still the same. After I add an outlook email item the format starts at

[[outlook

The tags end in "]]"

Brendon Wadey staff
Replied on Aug 05, 2014 - 02:11 UTC

Ronald,

Still having the issue? I just want to make sure, as the issue should be resolved. You can try signing out, closing Outlook, going to this folder and removing all, and see if that helps.

%userprofile%\AppData\Local\Todoist\Outlook\Cache


Regards,
Brendon

Ronald P. Fabricante premium
Replied on Aug 05, 2014 - 02:12 UTC

I will try it tomorrow morning when I get back to work. I will let you know then when it is resolved. Thank you.

Ronald P. Fabricante premium
Replied on Aug 05, 2014 - 15:31 UTC

I tried that and it solved the problem. Thank you very much for your help.