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Assigning Task Options

I have premium account. I invited someone to my business account and they accepted. I am able to assign a task, but they are not able to assign a task that they create to someone else. I am assuming they need premium? but I can't find a way to make this happen. Please help. Thanks.

All responses

David Trey staff
Replied on Jul 25, 2014 - 17:05 UTC

Hello Jeremy,

Assigning tasks and sharing projects is not a Premium feature.

Please clarify - does this person try to assign a task that exists in one of the projects they're invited to? Or does this person try to share an already shared "company project' to someone else or share a newly created project to someone else? Also, do they see any error messages and when exactly do they occur?

Please also check your sharing settings in Todoist Business Admin -> Sharing.


Best regards,
David

Jeremy Lovelace
Replied on Jul 25, 2014 - 17:16 UTC

I just figured it out...you can only assign tasks from the Team Inbox, not the My Inbox. :) Thanks.

David Trey staff
Replied on Jul 25, 2014 - 17:19 UTC

Jeremy,

Glad to hear that :-) Though, to clarify, you can assign tasks from any project which you share with anyone. The "My Inbox" is the only project that you can't use for sharing, every other project can be right-clicked and the "Share project" option can be selected. The Team Inbox is the only project that's shared with the whole team by default.


Best regards,
David

Jeremy Lovelace
Replied on Jul 25, 2014 - 18:31 UTC

Yes. Thank You!